Because our business is all about data, the protection of your data is of the upmost importance to us.
Our privacy policy is written to enable you to understand what data we collect from you and why, what is done with it and how we keep it safe.
Our services comprise mobile application and cloud storage with associated portal (our “Services”).
This policy applies to all information collected through our Services (which includes our website and our app).
If you have any questions about how we handle your data you can contact us at any time. Our contact email address is: gdpr@tradeexpansion.com
Data Collection
a) Voluntarily provided to us
We collect and store the data you voluntarily provide to us when using our website or by communicating with us through other channels.
We also collect the data you provide to us when you register for our Services. This is personal data which is likely to include your name, title, email address, and phone number. We always maintain the confidentiality of your personal data.
b) Provided by use of our Services
We also collect personal data uploaded to our mobile application when you are using our Services. This can include by use of the camera in your device to scan a QR code or to create a business contact from an image of a business card.
c) Cookies
And we also collect data through the use of cookies which are small text files sent from our web server to your browser.
This data includes usage details such as frequency, duration, and patterns of use. It also includes details relating to you as a visitor such as your Internet Protocol (IP) address, browser type and browser language.
Data Use
The purpose for collecting your data is for:
It is also used for analysing visitor and user behaviour so that we can continually improve the service we provide to you and offer you the best user experience possible.
When you use our Services you provide us with your customers’ personal data, such as business contact details. We will not use this data in any way which has not been instructed by you. Although we own the data storage, databases, and website, you retain all the rights to your data. You will need to ensure that you have obtained the necessary consent from your customer to upload their data.
The legal basis upon which we process your personal data before we are in a contract with you is either consent, where consent has been specifically obtained, or legitimate interest where you have expressed an interest in entering into a contract for our Services with us.
When we are in a contract with you, your personal data is processed on the legal basis of performance of a contract.
Communications
We use the email address you provide to us to send you information about our products and services unless you ask us not to. You can do this at any time by contacting us using the email:
gdpr@tradeexpansion.com
Sharing your data with 3rd parties
We will never sell your data to anyone.
For the sole purpose of providing our Services to you, we may need to share your personal data with our service providers, for example, for data storage or for database management.
We ensure that our service providers comply with our privacy policy and uphold appropriately high levels of security and confidentiality when dealing with your data.
For any other purpose, we share your data with third parties only where we have your express consent to do so.
In a limited number of cases, we may be obliged to disclose your personal data by law or where there is a change in ownership.
Where our website contains external links, our privacy policy will not cover how your data is processed on these websites. We encourage you to read the privacy policies published on them.
Transfer of data outside EU
To provide our Services to you, we may require the use of third-party services outside of Denmark. Where this is the case, we ensure that robust safeguards are in place to protect your data and ensure that it is only processed in compliance with current legal requirements.
We enter Standard Contractual Clauses where it is necessary to transfer personal data to countries where the standard of data security is not considered to be in accordance with Danish standards. This provides an extra layer of security for your data.
Security
In accordance with current legislation we implement appropriate technical and organisational measures to ensure the safety of your personal data.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and transfer of personal data.
We collect only the minimum amount of personal data which is necessary to provide the Services you have requested from us.
We store your data in accordance with our data retention policy and for no longer than necessary.
Whilst we are unreservedly committed to maintaining the confidentiality and integrity of your data, we cannot guarantee that your data will be secure from intrusions and unauthorised release to third parties.
Contact us
You have the right to request a copy of any information we are currently holding about you (an access request). You can make an access request by contacting us at: gdpr@tradeexpansion.com
If you would like to remove or update your data, or if you would like to make a complaint, you can do this by contacting us at: gdpr@tradeexpansion.com
Our full address and contact details are:
Trade eXpansion
Blangstedgårdsvej 66A, 1. Floor
5220 Odense SØ
Denmark
Phone: +45 42 56 95 10
E-mail: gdpr@tradeexpansion.com
Changes to policy
Our privacy policy is regularly reviewed and updated where necessary. We will notify you of any substantial changes by announcement on our website.